Positively Hokie Award: Parking Services Staff
I would like to nominate the entire Parking Services department for their outstanding efforts during this year's move-in process. Despite facing significant criticism over restricted parking areas, the team maintained excellent customer service while enduring long, extended hours in the heat and other challenging outdoor conditions. They successfully staffed the information station, managed the lobby and phones, and provided crucial assistance to students and families as they arrived on campus, offering accurate information and support. Their teamwork and dedication exemplified their commitment to ensuring a smooth and welcoming move-in experience.
- Pam Tate, Parking Services Manager