Mission Statement
At Auxiliary and Business Services (ABS), our mission is simple yet profound: to serve the Virginia Tech community by providing products and essential services so that others can achieve success in support of the Virginia Tech mission.
Every day, the unwavering commitment of the ABS team brings this mission to life. Through our work, we ensure that students, faculty, staff, and visitors have access to the resources and support they need to thrive in their academic, professional, and personal endeavors.
The Pillars of Our Mission
The foundation of our mission rests on three essential pillars that guide everything we do:
Employee Engagement
We believe that our greatest strength is our people. Employee Engagement means fostering an environment where we invest in and care for every member of our team. When our employees feel valued and supported, they can perform their best and make a meaningful impact on the university community.
Customer Focus
Our customers are at the heart of what we do. Customer Focus represents our dedication to understanding and serving the diverse needs of the Virginia Tech community. We strive to provide products and services to support our customers.
Continuous Improvement
We are committed to growth and innovation. Continuous Improvement is our ongoing effort to evaluate and enhance our products, services, and operations. By identifying opportunities to improve, we aim to better serve the university and adapt to the evolving needs of our community.
Bringing the Mission to Life
Every aspect of ABS is driven by our mission to serve. Our team works tirelessly to create a seamless and supportive environment where the Virginia Tech community can excel. Every member of ABS contributes to the success of the university, and we are proud to play a role in its legacy of excellence.
A Message of Gratitude
To our dedicated employees: Thank you for being an essential part of our journey and success. Your hard work, passion, and commitment are the driving forces behind everything we accomplish. Together, we are building a stronger, more vibrant Virginia Tech community.
We invite you to join us in embracing our mission and living out our values every day. By working together, we can continue to make a difference and support the university in achieving its goals.